Frequently Asked Questions
What's the difference between orthotics and prosthetics?
Orthotics are braces or devices that provide support or bracing to a specific part of your body. Prosthetics are artificial limbs or other appendages.
How do I get a prosthesis?
First, you’ll need a prescription from your doctor. Once you have that, call and schedule a free evaluation. We’ll talk about your needs and expectations. Next, we’ll look at specific devices that might work for you.
How much does a prosthesis/orthosis cost?
The cost depends on many factors, including design, materials, features, and complexity. We’ll start with an evaluation, which is free. After we have selected the most appropriate device to fill your prescription, we can give you the cost.
Will my insurance pay for the device?
Like all healthcare services, coverage depends upon your individual policy. We do accept most insurance and will check with your company prior to providing any billable services. That way, you’ll know exactly what insurance will pay for and what costs, if any, you will personally be responsible for.
If I want a specific type or brand component, can you provide that?
Yes. We work with a wide range of products from almost every manufacturer, so we can provide practically any brand you prefer. We do have items that we prefer over others, usually because experience has shown them to be more problem-free.
Are Alan and Gerald doctors?
No. Alan and Gerald are allied health professionals, certified in Prosthetics and Orthotics. We are part of your healthcare team and work directly with your doctor to ensure you are receiving the best possible solution to your needs.
Is all of your work custom?
Orthotics: No. We provide off the shelf items as well as custom devices. However, the ability to provide a custom fit is one of the things that separates us from pharmacies and medical supply stores. We fit every device to the individual user, even off-the-shelf items. We want to be sure it fits you properly and you know how it works. Most pharmacies and medical supply stores just hand the device to you and hope it fits.
Prosthetics: Yes, all of the prostheses are custom molded to the patient and then custom fitted as well.
What will my prosthesis look like?
Prostheses come in all shapes and sizes these days. We will work with you to determine an appearance you’re comfortable with. Regardless of whether it looks traditional or high tech, your prosthesis will be fabricated using the latest technologies.
Why is it important to be ABC or BOC Certified?
American Board for Certification in Orthotics and Prosthetics, Inc. (ABC) and Board for Orthotic Certification are credentialing organizations that work to ensure that practitioners are fully competent in the area(s) in which they are practicing. WV O&P is a fully accredited facility, plus our practitioners are ABC or BOC certified and continue to stay current through coursework and seminars.
My doctor recommended an orthotist or prosthesist. Do I have to go there?
The choice of provider is ultimately yours. Ask the doctor why he or she has recommended a particular practitioner over another. Only you can determine which practitioner is right for you. You’ll have a long relationship with this provider, so be sure you’re comfortable!
Can you come to my home?
No. Between visits to hospitals, nursing facilities, rehab centers, and the patients we see in our office, we just don’t have the time to make house calls. We believe in spending as much time as needed with each patient, and house calls would limit that ability.